Easy Golf UK Ltd Privacy Policy

1. About This Policy

This Privacy Policy applies to Easy Golf UK (the “Company”, “we”, “us” or “our”). We are committed to protecting the privacy and security of your personal information in accordance with UK GDPR (retained EU law as part of UK law) and the Data Protection Act 2018 (together, the “UK Data Protection Laws”).

This Policy explains how we process personal information when you use our E‑Golf mobile application (“App”) or otherwise use our services (collectively, our “Services”).

By using our Services, you agree to this Policy. If you do not agree, stop using the Services and uninstall the App. We will notify you of material changes via the App or email. Continued use after the effective date constitutes acceptance.

Contact our data protection representative for questions, comments or complaints via the App’s support or at:

Email: info@easygolf.uk

2. Information We Collect

We only process personal information where we have a lawful basis under UK Data Protection Laws:

• Your consent (freely withdrawable at any time)
• Necessary for performance of a contract with you
• Necessary for our legitimate interests (e.g. providing Services, analytics, fraud prevention, security)
• Compliance with a legal obligation
• Establishment, exercise or defence of legal claims
• Protection of vital interests of you or another person

We may collect:

• Name, contact details, email address
• Account, billing and payment information
• Device information, usage data, location data (if you grant permission)
• Information you submit through the App or to support

You warrant that you have consent to upload any third‑party personal data.

3. Cookies & App Permissions

We use cookies and similar technologies to recognise your device, understand App usage and improve functionality. You may manage cookies and permissions (location, notifications, tracking) via your device settings. Disabling some permissions may limit App features.

4. How We Use Your Information

We use your information to:

• Provide, maintain and improve the App and Services
• Manage your account and fulfil contracts
• Communicate with you and send service messages
• Conduct analytics, monitor performance and prevent fraud
• Process payments and verify identity
• Comply with legal and regulatory requirements

We may send marketing communications where permitted. You may opt out at any time via App settings or by contacting us.

5. Sharing & Disclosure of Information

We will not sell your personal data.

We may share information:

• With trusted third‑party service providers (processors) who assist in operating our business, bound by confidentiality and security obligations
• As required or permitted by law, to regulators or law enforcement
• In connection with legal proceedings or to protect legal rights, safety or property
• As part of a corporate transaction (e.g. merger, sale of assets)

We may share anonymised, non‑identifiable data for analytics or improvement purposes.

6. Data Retention

We retain personal information only as long as necessary for the purposes set out in this Policy or as required by law. Data is securely deleted, destroyed or anonymised when no longer needed.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or damage. We report personal data breaches to the ICO and affected individuals where required by law.

8. Third‑Party Links

The App may contain links to third‑party websites or apps. We are not responsible for their privacy practices. Please review their policies before providing personal information.

9. Your Rights (UK Data Protection Laws)

You have the right to request:

• Access to personal data we hold about you
• Rectification of inaccurate or incomplete data
• Erasure (“right to be forgotten”) in applicable cases
• Restriction of processing
• Data portability
• Object to processing (including direct marketing)
• Withdraw consent at any time

Uninstalling the App does not automatically delete your account data from our servers.

You may exercise these rights by contacting our data protection representative. We may verify your identity before responding. You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at any time.

10. International Data Transfers

Where personal data is transferred outside the UK, we ensure adequate protection in line with UK Data Protection Laws, using approved safeguards such as standard contractual clauses or adequacy decisions.

11. Use by Children

Our Services are not intended for persons under the age of 18 without consent and supervision of a parent or legal guardian. We do not knowingly collect data from children.

12. Contact & Complaints

For questions, requests or complaints:

Email: info@easygolf.uk

To lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
https://ico.org.uk/